Australis Integrations Middleware
Accredo to CMS
Our middleware connects Accredo with your website or CMS, so your online store acts as a true frontend rather than another system to manage.
Your team keeps working in Accredo while products, stock, availability, backorders, pricing, promotions and catalogue updates sync automatically to the website.
The result is less double-handling, fewer manual errors and one clear source of truth: Accredo.
Single source of truth: Accredo stays in charge
Customer-specific & wholesale pricing, automatically
Live stock, backorders, promotions and sale pricing
Control and visibility via a dedicated sync interface
Empowering Growth: How Cintesi Furniture Transformed Operations with Accredo
Read Accredo’s case study to discover how Cintesi connected its accounting, inventory and ecommerce systems—streamlining day-to-day operations, improving access to real-time data and creating a stronger foundation for growth.Platform Overview
The middleware portal is the operations hub between Accredo and Other E-Commerce Platforms, giving teams one place to run, manage, and monitor ecommerce integration workflows.
It keeps Accredo as the central source of truth for catalogue, customer, pricing, media, stock, order, and operational data, while syncing the relevant information through to the ecommerce platform.
The dashboard also separates client and environment contexts, such as staging and production, so operators can work confidently without confusing live and test environments.
Key functionality includes:
- Accredo ↔ Ecommerce Platform connection visibility
- Client and environment selection for platform administrators
- Clear separation of staging and production workflows
- Centralised access to sync tools, logs, documentation, and operational utilities
- Header-level integration status for Accredo and ecommerce platform connections
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Dashboard, Access & Governance
The home Dashboard acts as the launch point for the portal, giving users quick access to the tools and sync areas they are permitted to use.
Module access is controlled by role-based permissions, allowing client administrators to decide which users can access specific areas such as Products, Customers, Orders, Logs, Images, or Documentation.
This gives teams operational flexibility while reducing risk, ensuring each user only sees the workflows relevant to their role.
Key functionality includes:
- Dashboard shortcuts to permitted modules
- Client and environment selector for platform administrators
- High-level account and environment metrics
- Team user management
- User invitations
- Role-based dashboard module access
- Permission-based navigation and feature visibility
Cintesi Case Study
For the Cintesi project, our SaaS middleware portal connects Accredo with BigCommerce, allowing all eCommerce data to be managed in Accredo and synced through to the online store. This keeps Accredo as the central source of truth across products, customers, pricing, stock, images, categories, orders, and other operational data.
Cintesi’s team uses the dashboard to manage and monitor integration workflows across staging and production environments. With sync tools, process logs, connection status, documentation, and role-based access, the portal keeps BigCommerce aligned with Accredo while reducing manual updates and giving the team clear operational control.
Sync & Data Management Tools
The Sync area contains the core integration tools used to keep Accredo and the ecommerce platform aligned. Each page is scoped to the selected client and environment where applicable.
The portal supports both full sync workflows and targeted single-record operations, giving teams the ability to run broad updates or resolve specific data issues without relying on manual scripts.
Key functionality includes:
- Products: full product sync, single-product updates, product search, inspection, progress tracking, and logging
- Customers: customer sync, preview tools, and customer data management workflows
- Customer Groups: customer group maintenance, diagnostics, and supported cleanup tools
- Pre-Order: pre-order inventory handling and single-SKU sync paths
- Special Pricing: syncing of pricing rules, price lists, contract pricing, and promotional pricing structures
- Images: product image sync, listing, upload, reorder, and removal tools where enabled
- Swatches: swatch file uploads and option mapping for storefront display
- Categories: category tree utilities for maintaining structure between systems
- Stock Levels: stock updates from Accredo into the ecommerce platform
- Orders: order sync, Accredo order status sync, process monitoring, and single-order operations where supported
- Transactions: transaction lookup by Accredo transaction ID for finance and support workflows
Monitoring, Logs & Support Documentation
The portal gives teams visibility into what has run, when it ran, and whether action is required. This helps reduce manual checking, supports issue diagnosis, and gives teams more confidence when managing ecommerce operations.
Logs and process visibility allow operators to review sync activity, filter results, drill into specific processes, and audit historical activity.
The portal also includes in-app documentation, giving users access to guidance on integration behaviour, outage scenarios, tool-specific processes, and support workflows.
Key functionality includes:
- Activity logs
- Sync job visibility
- Filtering and pagination
- Process drill-down
- Sync progress monitoring where applicable
- Connection status awareness
- In-app documentation
- Deep-linkable documentation sections for support tickets and internal runbooks
- Operational guidance for integration behaviour, outages, and tool-specific usage
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Client Testimonials
We are proud to work with inspirational companies and organisations across Australia & New Zealand
Real projects for real businesses
Websites, stores and booking systems we’ve designed, built and continue to look after.
Cintesi
A custom BigCommerce store for wholesale and retail buyers, with products, customers and orders flowing to and from Accredo.
View case study
Raglan Holiday Park Papahua
A friendly, mobile-first site the park manages itself, built around a clear path to book while Newbook handles reservations.
View case study
Green Wave Raglan
Lessons, vouchers and gear hire booked online, with tide-based scheduling and staff tools that work from a phone.
View case study
Single source of truth: Accredo stays in charge
Everything important is managed in Accredo, not duplicated across systems. Your website simply reflects what’s in Accredo, so your team avoids double-entry and the “which system is correct?” problem.
Customer-specific & wholesale pricing, automatically
Serve retail and trade customers from the same store with confidence. The middleware syncs customer pricing rules from Accredo so the right people see the right price, without manual updates or messy workarounds.
Live stock, backorders, promotions and sale pricing
Stock levels, availability, and backorder behaviour stay aligned with Accredo. Promotions and sale pricing can also be driven from Accredo, so campaigns roll out consistently across your catalogue without extra admin in the CMS.
Control and visibility via a dedicated sync interface
The web-based interface gives you practical control over syncs and product/customer data flows. You can monitor what’s moving, manage updates cleanly, and keep the website running smoothly while the business operates in Accredo.
Platform Overview
The middleware portal is the operations hub between Accredo and Other E-Commerce Platforms, giving teams one place to run, manage, and monitor ecommerce integration workflows.
It keeps Accredo as the central source of truth for catalogue, customer, pricing, media, stock, order, and operational data, while syncing the relevant information through to the ecommerce platform.
The dashboard also separates client and environment contexts, such as staging and production, so operators can work confidently without confusing live and test environments.
Key functionality includes:
- Accredo ↔ Ecommerce Platform connection visibility
- Client and environment selection for platform administrators
- Clear separation of staging and production workflows
- Centralised access to sync tools, logs, documentation, and operational utilities
- Header-level integration status for Accredo and ecommerce platform connections
Dashboard, Access & Governance
Sync & Data Management Tools
The Sync area contains the core integration tools used to keep Accredo and the ecommerce platform aligned. Each page is scoped to the selected client and environment where applicable.
The portal supports both full sync workflows and targeted single-record operations, giving teams the ability to run broad updates or resolve specific data issues without relying on manual scripts.
Key functionality includes:
- Products: full product sync, single-product updates, product search, inspection, progress tracking, and logging
- Customers: customer sync, preview tools, and customer data management workflows
- Customer Groups: customer group maintenance, diagnostics, and supported cleanup tools
- Pre-Order: pre-order inventory handling and single-SKU sync paths
- Special Pricing: syncing of pricing rules, price lists, contract pricing, and promotional pricing structures
- Images: product image sync, listing, upload, reorder, and removal tools where enabled
- Swatches: swatch file uploads and option mapping for storefront display
- Categories: category tree utilities for maintaining structure between systems
- Stock Levels: stock updates from Accredo into the ecommerce platform
- Orders: order sync, Accredo order status sync, process monitoring, and single-order operations where supported
- Transactions: transaction lookup by Accredo transaction ID for finance and support workflows
Monitoring, Logs & Support Documentation
The portal gives teams visibility into what has run, when it ran, and whether action is required. This helps reduce manual checking, supports issue diagnosis, and gives teams more confidence when managing ecommerce operations.
Logs and process visibility allow operators to review sync activity, filter results, drill into specific processes, and audit historical activity.
The portal also includes in-app documentation, giving users access to guidance on integration behaviour, outage scenarios, tool-specific processes, and support workflows.
Key functionality includes:
- Activity logs
- Sync job visibility
- Filtering and pagination
- Process drill-down
- Sync progress monitoring where applicable
- Connection status awareness
- In-app documentation
- Deep-linkable documentation sections for support tickets and internal runbooks
- Operational guidance for integration behaviour, outages, and tool-specific usage
